1. 93% of communication is non-verbal.

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This is one with which I was never comfortable. If it was true then it should be easy to communicate the precise meaning including the 93% without the lowly 7% of verbal communication – try it! Feeling that it is wrong and knowing why is very different. My friend and colleague, Chris Norris, was able to help me when he attended an Advanced Master Practitioner training which I ran a number of years ago. He knew the name of the source, Mehrabian. Mehrabian (1971) wrote a very interesting book about how we communicate and perceive feelings. On page 77 he states the generalisation from their findings on liking to feelings more generally:

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“Generalising, we can say that people's implicit behaviour has more bearing than their words on communicating feelings or attitudes to others. So we have rewritten our equation for any feeling.

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Total feeling = 7% verbal feeling + 38% vocal feeling + 55% facial feeling”

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He later goes on in page 79 to caution:

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“Incidentally, we should be careful to note that these assertions about the disproportionate contribution of implicit, relative to verbal, cues is limited to feelings (pleasure, arousal, dominance) and like-dislike. Obviously, implicit expressions are

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not always more important than words. In fact, implicit cues are ineffective for communicating most referents denoted by words (for example, "I'll see you tomorrow afternoon at 2:00 pm", "I was wearing my new velour suit yesterday", or "x + y = z")”.

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There are three points of note here. The first is obviously that when the percentages quoted are applied to all communication and not just how we perceive whether we are liked we are making a gross error. The second is that the details of them are often changed from vocal and facial to non-verbal movements. The third is the use of these percentages to sell non-verbal communication skills training. This is a dishonest sales practice whether done knowingly or unknowingly.

Myths and Mistakes in NLP

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1. 93% of communication is non-verbal.

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2. Eskimos have seventy words for snow.

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3. Language is always literal.

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4. Beliefs are difficult to change.

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5. "Why" should not be used.

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6. "Try" should not be used.

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7. Flexibility and variability are the same.

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8. Excellence and Excelling are the same.

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9. Gestalt: The whole is greater than the sum of its parts.

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10. NLP Ecology Check.

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11. NLP is client centred.

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12. NLP is Holistic.

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13. In NLP there is no split between mind and body.

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14. Personal "Parts" exist.

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15. Beliefs and identity are neurological levels.

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16. The brain is the same as the mind.

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17. Modelling method is a methodology.

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18. We have perceptual Filters.

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19. Sensory acuity is all about clean sensory channels.

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20. NLP is Systemic.

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21. Systems thinking is the same thing as thinking systemically.

Re-Modelling NLP

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Part One: Models and Modelling

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By John McWhirter, November 1998

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“The purpose of the model is to enable the user to do a better job in handling the enormous complexities of life. By using models, we see and test how things work and can even predict how things will go in the future. The effectiveness of a model can be judged by how well it works, as well as how consistent it is as a mechanical or philosophical system. People are very closely identified with their models, since they also form the basis for behaviour. Men have fought and died in the name of different models of nature”.

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Edward T. Hall, Beyond Culture, Doubleday 1976 (p 13-14)

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...

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Levels of Modelling

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Detailed distinctions are important for precision modelling. That includes modelling itself. In DBM we identify a number of levels to modelling. All of them are useful.

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Level

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1. Naming. Names are irresistible. Identifying something often begins by naming it. It can also be a trap as the name is not the thing, the result can be the illusion of understanding.

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2. Listing. Collecting things, grouping of things.

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3. Classifying. Relating the list. Very popular result of testing, as in IQ or

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personality. Again there is the possibility of illusory understanding.

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4. Sequencing. Tracking changes over time. Attending to the dynamic qualities.

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5. Mapping. Formalising a sequence. Useful in giving a simultaneous

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representation but at the cost of reducing the temporal dynamic.

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6. Processing. Identifying the key functioning of the sequence.

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7. Replicating. Copying particular sequences.

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8. Patterning. Identifying a common map across examples.

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9. Modelling. Replicating product, process and principle.

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10. Recursioning. Going beyond by applying model to self.

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11. Modelling Modelling. Identify the product, process and principles of the modelling.

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NLP aims to replicate successful behaviour (level 7). The strategies model supports this by mapping the sequence of senses used in a skill (level 5). If we follow Bandler and Grinder’s advice to understand the client’s model - the structure of subjective experience and concentrate on what they are doing, that would be (level 4), if we want to build a working model that would be (level 9). In DBM we are also interested in how the client constructs and changes their model of the world – the ongoing processing and patterning of subjective experience (levels 10 and 11). This requires modelling what, how and why modelling works, and the working of modelling, these are tasks beyond the scope of the NLP method.

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NLP aims to model how things work. DBM aims not only to model how things work but how to work things.

http://metapractice.livejournal.com/534047.html

Некоторые, отвечая на любой вопрос, задерживают дыхание.

Согласен, в "но" есть оттенок модальности. Всегда оттенок сожаления(?)/желания.

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В "но" есть оттенок любой/ всех форм мета модели.

Вообще, у нас разных "каталогов" набирается довольно много.

--Системная инженерия нужна для создания успешных систем: это прямо из определения системной инженерии, причём слово "успешный" (successful) это термин, указывающий на то, что система удовлетворяет ожиданиям всех стейкхолдеров, а то и превосходит их.

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--Из этого следует, что больше половины техник, вытекающих из "системного мышления", состоит в конкретных приёмах изменения этих ожиданий.

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Совершенно верно.

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Только, редко какой стейкхолдер обрадуется/ прямо позовёт сделать ему откровенную личную мозгопромывку.

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Но, все стейкхолдеры желают удовлетворять свои желания на обобщенном интерфейсе некоей определённой инженерной системы.

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Т.е. конкретная инженерная система есть интерфейс DHE для связанных с ней стейкхолдеров.

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Ну а системные инженеры есть операторы интерфейсов DHE.

http://metapractice.livejournal.com/534047.html